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  • How do I tell which pickup is which?
Each pickup will have a sticker wrapped around the ground wire. However, if the sticker is missing, the leads have been cut to length for each position; bridge being the shortest and neck being the longest.

  • What value pot should I use with my pickups?
Traditionally, Fender used 250K pots and Gibson used 500K. We recommend these values unless you want a brighter or darker sound. Raising the value will brighten the sound while lowering it will darken it.

  • How do I adjust my pickup height for best tone?
Adjustments are mostly trial and error to find your preferred tone. The closer the pickup is to the strings, the more output you will have. This is simply a matter of your own personal taste; the farther away the pickup is, the better it will sound. However, output is reduced when making this adjustment. Both sides of the pickup don't have to be even to satisfy your individual taste.

  • I added a bassplate and now I'm getting squealing/microphonics. What should I do?
The baseplate was either knocked loose in installation or was installed either without heating the wax or with no wax at all. Please e-mail us for detailed instructions on how to add a baseplate.

  • When will my order be shipped? Why does it take so long to get my order?
We hand craft every pickup to order. We are currently running on a 2-3 week turnaround from the time the order was placed.

  • I don't want to use USPS. Will you ship Fedex or UPS?
We will gladly ship through another courier. Please contact us.

  • Do you accept credit cards?
Yes. All transactions are conducted via Paypal, which accepts all major credit cards. You do not need to have a Paypal account to purchase any of our products.

  • What value capacitor should I use for tone?
The tone cap used in the 50's was a .1mfd, but in the 60's was a .05uF. You can use a number of different values. The general rule is that the smaller the value, the lower the cut frequency. A .05uF-like Fender eliminates highs and most of the middle. A .01uF leaves in a lot more middle and a .0033uF acts like a treble-cut only control. Chris uses a .01uF ceramic capacitor in all of his guitars.

  • Do I need to send any money with my pickup(s) for my rewinds?
No. Rewinds vary in price due to services needed to repair the pickup(s). Please contact us before sending us your pickup(s). Once we have your pickup(s), we will determine what needs to be done and will send you an e-mail of the estimated cost before we start work.

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